Privacy Policy
Type of website: Memorial video production service supporting funeral homes and families
Effective date: 15th day of April, 2025
This Privacy Policy explains how Legacy Reflection Studios (“we”, “us”, or “our”) collects, uses, and protects personal data through https://legacyreflection.com (the “Site”).
1. Consent
By using our Site, users agree to:
- The terms set out in this Privacy Policy; and
- The collection, use, and limited retention of the data described in this Privacy Policy.
Users may withdraw consent at any time by contacting us at info@legacyreflection.com. Please note that doing so may limit our ability to provide the requested services.
2. How We Use Personal Data
Personal data collected is used exclusively to deliver requested services, such as creating tribute videos. We do not use your data beyond what is disclosed in this Privacy Policy.
hCaptcha
We use the hCaptcha security service (hereinafter “hCaptcha”) on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation (“IMI”). hCaptcha is used to check whether user actions on our online service (such as submitting a login or contact form) meet our security requirements. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the “invisible mode” may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(b) of the GDPR: the processing of personal data is necessary for the performance of a contract to which the website visitor is party (for example, the website terms) or in order to take steps at the request of the website visitor prior to entering into a contract. Our online service (including our website, mobile apps, and any other apps or other forms of access offered by us) needs to ensure that it is interacting with a human, not a bot, and that activities performed by the user are not related to fraud or abuse. In addition, processing may also be based on Art. 6(1)(f) of the GDPR: our online service has a legitimate interest in protecting the service from abusive automated crawling, spam, and other forms of abuse that can harm our service or other users of our service. IMI acts as a “data processor” acting on behalf of its customers as defined under the GDPR, and a “service provider” for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha’s privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms
3. Who Has Access to Your Data
Employees:
Data may be accessed by team members directly involved in producing tribute videos. All employees and contractors are bound by confidentiality obligations.
Other Disclosures:
We do not sell or share your data with third parties, except in the following cases:
- If required by law or legal process
- To protect our legal rights
- In the event of a business transfer or sale
We are not responsible for third-party privacy practices if users navigate away from our Site.
4. How Long We Store Personal Data
We retain personal data until the service has been fully completed. After delivery, we store content for up to 30 days in case follow-up services are needed (e.g. additional copies). With explicit permission, we may retain select content for portfolio or marketing use.
5. How We Protect Your Personal Data
We store all user content on secure, password-protected cloud storage. Access is limited to team members involved in video production, all of whom are required to follow confidentiality practices. While we take reasonable precautions to secure your data, no method of transmission over the internet is completely secure.
6. Cookie Policy
We use functional cookies to remember user preferences and enhance the browsing experience. Users can disable cookies through their browser settings.
7. Your Rights
Users have the right to:
- Access and review their data
- Request modification or deletion
- Withdraw consent for future use
To exercise any of these rights, please contact us at info@legacyreflection.com.
8. Changes to This Policy
This policy may be updated periodically. We will update the effective date and notify users on our site or by email where necessary.
9. Contact Information
If you have any questions or concerns, contact us at: info@legacyreflection.com
